CLASS RESERVATIONS & REFUND POLICY

  

CLASS RESERVATIONS

For guest convenience Barre Body Studio allows guests to make class reservations. Class reservations can be made online 7 days prior to the scheduled class and up to 15 minutes before the start of class. Barre Body Studio highly recommends online or mobile class reservations. All reservations will be held up to 10 minutes prior to the start of class time, at which time all open spaces will be given to guests on the waitlist or on stand-by. Barre Body Studio has the right to process all no-show reservations as a class attended. No refund will be granted for no-show reservations. Barre Body Studio has the right to revoke registration privileges for delinquent accounts.

Barre Body Studio has a class capacity of 25 in Studio A and 15 in Studio B.

WAITLIST

If class is full you will be placed on the waitlist. Barre Body Studio will send you an automated email to notify you that you have received a place in class. The email will be sent in advance of 30 minutes before class. It is your responsibility to check your email if you are on the waitlist to avoid a missed class charge. The option to cancel your spot on the waitlist can be found in Mindbody under the Classes Tab >> My Schedule >> Waitlist button to the far left of your screen. Each class is structured to allow for a waitlist of 10 participants.

If you do not have regular access to email you may call the studio to check your status on the waitlist at 403-720-6635.

 

CLASS CANCELLATION

Barre Body Studio understands that sometimes life gets in the way of fitness classes. 

If you cannot attend a class that you are scheduled for simply remove yourself from the class by signing into your account on the BBS website or using your MindBody Connect app. Barre Body Studio requires a minimum of 2 hours notice for afternoon and evening classes and 12 hours notice for morning classes. Failure to remove yourself within the allotted time frame will result in a late cancel fee. 

Barre Body Studio reserves the right to charge monthly members a $16 late cancel fee ($8 for new members) for failing to attend a class that the member scheduled. Participants are responsible for checking in before the start of class. Failure to do so may result in a late cancel fee. Refunds for late cancel fees will not be provided.

 

MEMBERSHIP CANCELLATIONS

Monthly Auto Renew Members may request for their membership to be cancelled with 30 days notice. Notice to cancel is thirty (30) days and as such an additional monthly fee may be incurred if notice is less than thirty (30) days from the next auto-payment date.

Monthly Auto Renew Members may request for their membership to be cancelled without 30 days notice however a $35 administration fee will be applied to the credit card on file for all early cancellations.

FILL OUT THE MONTHLY MEMBERSHIP CANCELLATION FORM

 

VACATION HOLDS & ABSENCE REQUESTS

Tribe monthly members may place their membership on hold once per year at no cost. Platinum monthly members may place their membership on hold twice per year at no cost. Holds must be requested at least 7 days in advance and be for a minimum of 14 days. If additional holds are required, the cost is $20 each.

FILL OUT THE VACATION HOLD/ABSENCE REQUEST FORM

  

REFUND POLICY

Barre Body Studio requires all class payments be received before the start of any class. Barre Body Studio will work to make accommodations for guests on a case by case basis.

RETAIL MERCHANDISE

Barre Body Studio will offer studio account credit only for apparel that is unworn and has tags on within 7 days of purchase. Defective apparel can be exchanged or returned within 7 days of purchase. This includes all accessories, socks, and BBS apparel. All Sweat Society apparel can be returned or exchanged, unworn with tags attached, within 7 days of purchase. For sanitary reasons all water bottles are final sale.
 

SERVICES

Barre Body Studio will offer studio credit for unused services within 7 days of purchase (or 3 days prior to program commencement for registered classes and workshops). For class card refunds all classes used will be charged at the drop in rate and subtracted from the refund amount. No refunds will be issued for classes attended. Barre Body Studio class cards and memberships are non-transferable. This applies to all memberships, class cards, workshops, master classes and registered class series.